Abode Cover
Your Home. Protected. Maintained. Simplified.
True Peace of Mind — For Less Than £2 a Day
20% Discounted call-out rate
First 30 minutes free on every call-out
Preferential pricing on parts & repair work
Fast-track scheduling for urgent visits
WELCOME TO ABODE COVER
Your Home. Protected. Maintained. Simplified.
At The Build Directory, our mission has always been simple: Keep every customer for life.
For more than a decade, we’ve delivered premium home improvements and major renovation projects across Teesside, Wearside, Tyneside, County Durham and North Yorkshire. Over those years, something became clear: Even after the big projects were finished, our customers continued calling us for help — emergency repairs, storm damage, odd jobs, professional advice, and trusted tradespeople.
This loyalty inspired the creation of Abode Cover — a subscription service built exclusively for homeowners who want the reassurance of a reliable, local, multi-trade team on standby whenever life happens.
No national call centres.
No faceless service portals.
Just your trusted regional building company, providing the same turn – key “corner-shop” approach we’re known for — now extended to everyday home care, repairs, safety checks, and small works.
ABODE COVER
£36 per month (inc. VAT)
- 12-month Period
- Multiple Benefits
- Emergency & Minor Works Priority
Why Abode Cover?
For only £36 per month (that’s £1.18 per day), homeowners enjoy a suite of premium benefits that would cost hundreds more if purchased individually — including services that most national providers charge extra for.
Your Membership Includes:
Access to Every Trade Discipline:
A single subscription gives you priority access to our full in-house team:
- Plumbing & heating.
- Roofing & roofline
- Windows, doors & glazing
- Joinery & carpentry
- Electrical & Smart Home specialists
- Bathrooms, kitchens, plastering & building repairs
- Landscaping, fencing, driveways & drainage
- …and much more.
One company. Every trade. One number to call.
Included Annual Gas Boiler Service
A service normally priced at £90 + VAT — included in the first year of your membership at no extra cost
Electrical Safety Check (EICR)
Included at half price (£120 + VAT) in the first year of membership.
Industry guidelines (BS 7671 & Electrical Safety First) recommend an EICR at least every 10 years for homeowner safety — giving you peace of mind and full compliance.
Emergency & Minor Works Priority
Storm damage?
Locks failing?
Leaks?
Heating breakdown?
Roof tiles loose?
Fence blown over?
As a member, you receive:
- Discounted call-out rate: 20% a saving of £36 per our average compared with non membership service calls
- First 30 minutes free on every call-out
- Preferential pricing on parts & repair works
- Fast-track scheduling for urgent visits
This is possible only because members create predictable availability for our engineers — allowing us to sustainably deploy multi-trade teams that would otherwise be financially unviable for small jobs.
Designed Exclusively for Existing Customers & Their Families
To maintain quality of service, Abode Cover is currently offered ONLY to:
- Existing Build Directory customers
- Their friends & family
- Households within our core catchment areas
This ensures we deliver the standard of service national firms struggle to match
True Peace of Mind — For Less Than £2 a Day
Your home is likely the biggest investment you will ever make.
With Abode Cover, you can maintain it, protect it and improve it — all with one trusted local provider, the same company behind thousands of successful projects across our region.
Reliable service.
Skilled trades.
Local accountability.
Better value.
Smarter home ownership.
This is not an insurance policy.
It is a membership programme designed to give homeowners priority access, reduced rates, essential annual services, and a dependable team they already know and trust.
Message Us
Get In touch below. Ask Any Question or Sign-up for Abode Cover
Call Us
01642 676407
Office Location
The Build Directory, Graythorp House, Portrack Grange Close Portrack Trading Estate, Stockton -On-Tees TS18 2PU
Telephone
Stockton Office: 01642 676407
Darlington Office: 01325 728560
helpdesk@thebuilddirectory.co.uk